Deleting, restoring, and retaining data

This page explains what happens to data you delete.

Treat deletion as an operation that cannot be undone. There is currently no screen for restoring deleted data from a list. Related data is handled differently per object, so check before you act.

Deletion behavior by object

Object	Behavior
Company	Before deleting, choose how linked data is handled (unlink / migrate)
Chats and messages	Deletion cannot be undone
Contact	Related notes and tasks are deleted too
Connected account	Emails and calendar events are permanently deleted

Choose what happens to related data

When deleting a company or contact, you choose how to handle linked data.

• Detach / unlink — keep the data, remove only the association
• Migrate — reassign it to another company or contact

If you choose migrate, a destination is required. When related data exists, you cannot delete without making a choice.

Recording retention

Plan	Retention of recordings and related data
Free	30 days
Standard	180 days
Business	365 days
Enterprise	365 days

Data past its retention period is deleted automatically. For recordings you want to keep longer, copy what matters into a record's notes before the period ends.

Retention is determined by the meeting owner's plan. It is not per workspace, so meetings in the same workspace can expire at different times.

See Plans and billing for details.

Personal information

For retention and deletion of personal information, see the Privacy policy and Terms of service.

Related

• Permissions and roles
• Connect your accounts