Microsoft 365 integration

Connecting Outlook mail and calendar, and what gets synced

Updated 2026.08.13

This page covers the Outlook mail and calendar integration.

Signing in with Microsoft connects them automatically

The moment you sign in to Aitane with a Microsoft account, Outlook mail and calendar are connected automatically. No connection steps are needed.

Use Sign in with Microsoft on the sign-in screen.

Add another Microsoft account

You can also connect Outlook and its calendar for accounts other than the one you signed in with.

  1. Open Settings → Email & calendar integrations.
  2. Click Add account and choose Microsoft or Outlook.
  3. Sign in with your organization's Microsoft account and approve the permissions.

Integrations are per user. On a team, each member signs in themselves and their own account gets connected.

What gets synced

  • Outlook messages
  • Outlook calendar events

Sync runs in the order contacts → email → calendar. See Sync your data.

Recording meetings

Microsoft Teams meetings come in through the calendar integration. To have the recording bot join, see Meeting bot settings.

If you can't connect

If you see "Failed to start the Outlook integration", wait a while and try again.

Your organization's policy may require admin consent for external app connections. If you get stuck on the approval screen, check with your internal admin.

Before you disconnect

Disconnecting permanently deletes that account's emails and calendar events. See Connect your accounts.

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