Referencing information with mentions

Bringing companies, contacts, deals, and more into the AI chat's context

Updated 2026.10.13

This page covers mentions — how you point the AI chat at existing data.

With a mention, you hand the AI the target data as context, as in "answer about this company".

What you can mention

TypeUsed for
CompaniesReferencing a customer company's information
ContactsReferencing a contact's information
DealsReferencing where a deal stands
MeetingsReferencing a meeting's recording and minutes
EmailReferencing correspondence
Tasks / NotesReferencing a task's or note's content
Workspace membersSpecifying an internal member

Records of custom objects can't be mentioned.

How to use them

  1. Start a mention in the input box and a list of candidates appears.
  2. Narrow by type, or just search and pick the target. If there are many candidates, Show more loads more.
  3. Picking one inserts it into the input box, and its content becomes part of what the AI references.

While the candidate list is open, Enter selects a candidate — it doesn't send. Finish picking, then send.

Priority context

When several things could be referenced, whatever you mark as priority context wins. Use it in a long conversation to pin down "right now we're talking about this deal".

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