LINE integration (Aitane official LINE)
Adding the Aitane official LINE account and linking it, what you can ask from LINE, and receiving notifications
Updated 2026.10.13
This page covers adding the Aitane official LINE account as a friend, linking it to your Aitane account, and what you can do in LINE once linked.
Once linked, you can ask questions in LINE about the data registered in Aitane, and receive notifications about your schedule, tasks, and more in LINE.
Requirements
The Aitane official LINE integration is offered as a beta.
- Available to the Admin and Member roles. Other roles can't link
- A workspace admin must have Enable LINE integration turned on. It's on by default (see "Admin settings" below)
Through October 31, 2026, it's available regardless of your current plan. Starting in November, availability is planned to follow your plan (we'll share the details before that begins).
Add the official LINE account as a friend
- In Aitane, open Settings → Integration management and find LINE Integration on the All or Communication tab.
- Click Connect. LINE opens the screen for adding the Aitane official LINE account as a friend.
- Add the Aitane official LINE account as a friend.
If you're on a computer, click Show QR code and scan the code with LINE on your phone. You can also search for the ID @741zvpjv in LINE and add it from there.
Connect and Show QR code only appear while you have never linked LINE.
Link your account
- Once you add the friend, the Aitane official LINE account sends the message Aitane と連携するには、こちらからログインしてください: (To link with Aitane, log in here) with a login link.
- Open the login link and log in to Aitane with your Google or Microsoft account.
- If you belong to multiple workspaces, choose the one to use in LINE on the Choose a workspace to link screen. If you belong to only one, it's linked automatically.
- When you see Linked successfully, you're done. LINE also sends 現在「（ワークスペース名）」と接続中です。 (Currently connected to "(workspace name)".)
The login link is valid for 24 hours and can be used only once. If it has expired or was already used, send any message to the Aitane official LINE account and you'll get a new login link.
Ask questions in LINE
Once linked, just ask in your chat with the Aitane official LINE account. The AI looks up the data registered in Aitane and answers in text.
Examples of what you can ask about:
- Companies, contacts, and deals
- Tasks and notes
- Meetings and transcripts
- Emails and message threads
- Deal analysis and sales insights
- Free time on your own calendar
- Recent activity
Besides text, you can ask with a voice message. The voice message is transcribed before the AI answers.
Depending on the question, the AI may ask you to clarify. Reply with a number, or with はい (yes) / いいえ (no).
What isn't available yet
From LINE you can look up data and get answers. The following aren't available yet:
- Creating or updating data (asking it to create a task or update a deal won't do it; this is planned for a future release)
- Adding events to your calendar from LINE
- Reading images or files you send
Check or switch the connected workspace
Send the following in your LINE chat to check or change which workspace you're connected to.
| What to send | Result |
|---|---|
| /status (or 接続確認) | Replies with the workspace you're currently connected to |
| /switch (or テナント切替) | Replies with a numbered list of the workspaces already linked |
| A number with it, like /switch 2 | Switches to that workspace |
/switch only lists workspaces that are already linked to LINE.
To change which workspace is linked to LINE, pick it from Linked workspace under LINE Integration in Settings → Integration management, then click Change in the Change the workspace linked to LINE dialog.
Receive notifications
Choose which notifications arrive in LINE on the LINE tab under Settings → Notifications.
| Type | Items |
|---|---|
| Scheduled notifications | Receive daily notification (today's schedule, due tasks, related info), Day-before reminder, Weekly pipeline summary, Overdue tasks, Send on holidays |
| Event notifications | Tasks, meetings, notes, companies, contacts, deals |
You can configure the LINE tab before linking, but notifications reach LINE only after you've linked. For details, see Configure notifications.
Unlink and reconnect
- Under LINE Integration in Settings → Integration management, open the menu at the top right and choose Disconnect.
- In the Unlink LINE dialog, click Unlink.
After unlinking, LINE Integration shows Disconnected. Click Reconnect to link again.
Blocking or removing the Aitane official LINE account in LINE does not unlink it. To stop using the integration, unlink it from Aitane's settings.
Admin settings
Workspace admins can turn the LINE integration on or off for the whole workspace with Enable LINE integration under Settings → Workspace → LINE. It's on by default.
Turning it off stops LINE notifications for this workspace. Members' link settings are kept.
When it doesn't work
| Message | Cause and fix |
|---|---|
| The link has expired | Send any message to the Aitane official LINE account to get a new login link |
| The link has expired or the token was not found | Same as above |
| This link has already been used | Same as above |
| Timed out | Check your network and get a new login link from LINE |
| Cannot continue due to browser settings | Linking doesn't work in private browsing. Try a normal window |
| Not allowed | Open the login link from the LINE message |
| No workspace available to link | Roles other than Admin and Member can't link. Check your role with an admin |
Private browsing fails because the in-progress state can't be stored in the browser. Close the incognito window and reopen the link in a normal one.