Messenger integration

Overview

Connect external messaging services with Aitane and link conversations to customer and deal information for use across your workflows.

When this helps

When customer conversations in external messaging services are disconnected from Aitane and require manual review and organization.

How it works

1. Connect external messaging services with Aitane
2. Link messages with customer and deal information
3. Use messenger conversations in Aitane workflows

What it looks like in practice

As the number of communication channels grows, customer conversations remain easier to manage in the context of Aitane.